|
What personal information do you
collect about me? |
We
may collect some or all of the following information about you:
- Name
- Address
- Postal Code
- Phone Numbers
- Email Address
- Payment card number
- Payment card expiry date
- Purchase history
- Banking information
- Social insurance number
- Driver's license number
|
| How
do you use this information? |
The main reasons we collect
information from you are:
- Application forms
- Because it is required by
law
- Because it may be helpful in
the future
- Because our computer
software asks for it
- Complaints
- Credit verification
- Client relationship
management
- Customer service
- Orders
- Returns
- To complete a
sale/transaction
If it's a necessary part of any
of these transactions, we may disclose your information to
another company. For example, we may pass on your personal
information to a collection agency should you fail to fulfill
the terms of your credit obligations. We may also pass on
your name and address to a courier service to complete a
delivery.
|
| Use
of Personal Information for Secondary Reasons |
We
also may use your personal information for other, secondary
reasons, including:
- To complete a
sale/transaction
- To complete a medical record
- Customer Service
- Client relationship
management
- Credit
Verification/Application forms
- Returns/Orders
- Complaints
- Because our computer software
asks for it
- Because it may be useful in the future
- Because it is required by law
|
| Sharing
of Personal Information with Third Parties |
In
some circumstances,
we may also share your personal information with other companies,
including:
- Additional animal health
providers
- Veterinary specialists
- Collection agencies
We will also disclose your
personal information if we are required by law to do so.
|
| How
do you get my consent? |
| When
you provide us with personal information to complete a medical
record, process a sales transaction, place an order, complete
a financial agreement, arrange for a delivery or return a
purchase, we assume you consent to our collecting it and using
it for that specific reason only.
|
| How
do I get more information? |
Our
staff will be happy to answer any questions you may have
about your personal information. If you would like
more information about our policies, or you would like to see
exactly what personal information we have about you in our
records, or you wish to register a complaint, please contact:
Philipp
Schott, Owner
2595
Portage Avenue
Winnipeg,
Manitoba
R3J
0P5
(204)832-1368
birchwood@mts.net
You
can also contact the Privacy Commissioner of Canada for
assistance between the hours of 9 am and 5 pm est, at:
Toll-free:
1-800-282-1376
Phone:
(613)995-8210
Fax:
(613)947-6850
TTY:
(613)992-9190
or
by mail at:
122
Kent Street
Place
de Ville
Tower
B, 3rd Floor
Ottawa,
Ontario
K1A
1H3
or
on the web at:
http://www.priv.gc.ca
You
can also contact your Provincial or Territorial Privacy
Commissioner's office for more information. |
|
